Oftentimes when we see a lag in ECE facility enrollment, we don’t know what to look at first. Parent satisfaction? Advertising? Competition? Location?
A place to look first is your own management team dynamic. You can hire the best of the bunch, but that doesn’t mean the team will perform at optimal levels. Performing team assessments is an insightful process that can reveal hidden dynamics in how your team works together, and those dynamics—both positive and negative—can affect a team in tremendous ways. And when a team is experiencing difficulties, it will have a ripple effect throughout the program.
What team assessment works best? There are many options out there, and while all provide value there are some that we have found offer a more clear path forward for team success.
The SWOT analysis is a common tool used by many management teams across all industries. By looking at Strengths, Weaknesses, Opportunities and Threats, teams can focus on what’s working and what issues they can expect to arise in the future so they can address them proactively. While this is effective, we prefer the SOAR methodology—Strengths, Opportunities, Aspirations and Results. This methodology focuses on future goals and a vision of what’s possible instead of perceived threats that may never come to fruition. A great breakdown of SOAR can be found at this website.
Our team also uses tools like CliftonStrengths (previously known as StrengthsFinder) to support our clients’ team dynamic. CliftonStrengths helps individuals discover where they are most likely to succeed so that they are more fulfilled, empowered, and in the driver’s seat of their own career. By supporting the individual, the organization benefits as a whole by cultivating a strengths-based culture.
TalentSmart and DISC assessments are also powerful tools to support effective teams. What’s most important, however, is to effectively use these assessments within an integrated plan that will take the results from “interesting insights” to measurable goals and outcomes—like increased enrollment numbers and reduced churn.